Effective Date: July 27, 2026
Change A Life Initiative (CALI) (“CALI”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, make a donation, volunteer, submit a support case, subscribe to our communications, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
Community Action for Life Initiative (CALI) is a Kenyan non-profit organization dedicated to creating opportunities and improving lives through programmes focused on:
Empower Her Wellness
Disability Inclusion
Digital Literacy
Special Projects
Our work supports vulnerable individuals, families, schools, and communities through advocacy, partnerships, fundraising, education, and community-based initiatives.
Depending on how you interact with us, we may collect the following information.
This may include:
Full name
Email address
Telephone number
Postal or physical address
Date of birth (where required)
Identification information where legally required
Organization or employer
Volunteer information
Donation information
Emergency contact information
If you submit a request for support or nominate someone, we may collect:
Beneficiary name
Contact details
Age
Gender
County or location
Description of circumstances
Supporting documents
Photographs (where provided)
Medical or educational information where relevant
Parent or guardian information where applicable
We only request information necessary to assess and verify support requests.
When making a donation, payment details are processed securely by our authorized payment providers.
CALI does not store complete credit card or banking information on its servers.
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referral websites
Cookies and similar technologies
This information helps us improve website performance and user experience.
We use your information to:
Process donations
Review support requests
Verify submitted cases
Communicate with applicants and donors
Respond to enquiries
Recruit and manage volunteers
Improve our programmes
Manage fundraising campaigns
Send newsletters where you have consented
Improve website functionality
Prevent fraud and misuse
Meet legal and regulatory obligations
We only collect information that is relevant to these purposes.
Where required by law, we collect and process personal information based on your consent.
You may withdraw your consent at any time by contacting us. Withdrawal of consent will not affect processing already carried out lawfully before the withdrawal.
Protecting children and vulnerable persons is central to our work.
Where information relates to children or vulnerable adults, we take additional safeguards, including obtaining consent from a parent, legal guardian, or authorized representative where required by law.
We collect only the minimum information necessary to provide assistance or assess eligibility.
Sometimes we share stories demonstrating the impact of our work to encourage awareness and support.
Any identifiable photographs, videos, interviews, testimonials, or personal stories will only be published after obtaining explicit written consent from the individual or their parent or legal guardian where applicable.
Choosing not to participate in publicity will never affect eligibility for assistance.
We respect your privacy and do not sell or rent your personal information.
We may share information only where necessary with:
Payment service providers
Technology service providers
Professional advisers
Auditors
Government authorities where legally required
Partner organizations directly involved in delivering approved assistance
Law enforcement agencies where required by law
All third parties receiving personal information are expected to maintain appropriate confidentiality and security standards.
We implement reasonable administrative, technical, and organizational measures to protect personal information from:
Unauthorized access
Accidental disclosure
Alteration
Misuse
Loss
Destruction
Although we take reasonable precautions, no online system can guarantee complete security.
We retain personal information only for as long as necessary to:
Deliver our services
Meet legal obligations
Resolve disputes
Maintain financial records
Protect our legitimate interests
When information is no longer required, it is securely deleted or anonymized where appropriate.
Our website uses cookies and similar technologies to:
Improve website performance
Remember user preferences
Measure website traffic
Understand visitor behaviour
Enhance user experience
You may control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Subject to applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permissible
Object to certain processing activities
Withdraw consent where processing is based on consent
Request restriction of processing
Request a copy of your personal information
To exercise these rights, please contact us using the details provided below.
Some of our technology providers may store or process information outside Kenya.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
Our website may contain links to external websites operated by third parties.
We are not responsible for their privacy practices or content.
We encourage you to read the privacy policies of any external websites you visit.
We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes.
The updated version will be published on this page with a revised effective date.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
Community Action for Life Initiative (CALI)
Email: [email protected]
Phone: +254 726 080 987
Website: https://changealife.co.ke/
Physical Address: Embe Creatives, Maji Mazuri Rd, Nairobi
If you believe your personal information has been handled improperly, we encourage you to contact us first so we can address your concerns.
You also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya or any other competent authority as provided under applicable law.
At Community Action for Life Initiative, protecting your privacy is part of our commitment to treating every donor, volunteer, beneficiary, partner, and visitor with dignity, respect, and integrity. We are committed to handling your personal information responsibly while continuing our mission of building stronger, more inclusive communities across Kenya.
This policy is appropriate for a professional NGO website and aligns with the Kenya Data Protection Act, 2019 while incorporating internationally recognized privacy principles. Before publishing, replace the placeholder contact information with your organization’s details and review the policy with legal counsel if you have specific regulatory or grant-related requirements.